Privacy Policy

Our Privacy Commitment

We are committed to being open and transparent about how we manage your personal information.

Our privacy policy aims to communicate, in the clearest way possible, how we treat your personal information. We encourage you to read this Privacy Policy carefully. It will help you make informed decisions about sharing your personal information with us.

At Platinum Recruitment we have a few fundamental principles:

• We will always collect, store, use and disclose your personal information in accordance with all applicable privacy laws. However, we have also put in place this Privacy Policy to protect personal information you submit, or we collect.
• We will only collect and use your personal information when it is necessary for us to deliver you our services or perform other necessary business functions and activities.
• We will not use or disclose your personal information for purposes unrelated to our business activities and the services we provide unless we first obtain your consent.

Privacy Policy

This privacy policy sets out how we comply with our privacy obligations under the Privacy Act 2020.

We are bound by the requirements of those laws, which regulate how we may collect, store, use and disclose your personal information. Those laws also specify other requirements, such as how individuals may access, and correct information held about them.

When we say “personal information” we mean identifiable information about you, such as your name, email, address, telephone number, work experience, qualifications and so on.

In this Privacy Policy “we”, “us” and “our” and “Platinum Recruitment” collectively refers to Platinum Recruitment Limited.

Your Consent

Platinum Recruitment is a specialist recruitment agency that provides a range of permanent, contract and temporary recruitment solutions across a broad range of industries. Our business relies on the collection of personal information that is submitted by you, or with your authority, to enable us to better assess your suitability, eligibility, and qualifications for employment (“Services”).

Changes to this Privacy Policy

We may amend the terms of this Privacy Policy from time to time and will notify you of any changes by posting an updated version on our website or by sending you a notice via email. It is your responsibility to check this Privacy Policy periodically for changes, and to keep your email address current.

Your continued use of our Services following notification of any changes to this Privacy Policy constitutes acceptance of these changes. If you do not agree with any aspect of the updated Privacy Policy, you must immediately cease all use of our services.

What information do we collect?

Information you provide to us directly: Our usual practice is to collect personal information directly from you, and when you complete any form, including online forms to register our services or provide any other information in connection with your use of our Services. A few examples include:

• Personal details: given name(s); photograph; employment history; education, and other typical CV content provided as part of the application process.
• Demographic information: gender; date of birth; age; nationality; title; language.
• Contact details: correspondence address; telephone number; email address; details of your public social media profile(s).
• Consent records: records of any consent you have given and the subject matter of that consent.

Sensitive information you provide: We may collect or obtain sensitive information directly from you (for example, where your CV or job application contains health information, financial information, or past criminal history).

Information we get from third parties: We collect or obtain personal information from authorised third parties (e.g., referees, researchers, credit reference agencies, law enforcement agencies). This includes information such as public information, references, results from referees or former employers, competency or medical tests, or background checks such as credit and criminal record checks.

Information we collect automatically: We may collect personal information about you automatically when you visit or use our Services, like your IP address and device type. Some of this information may be collected using cookies or similar tracking technologies.

Information we create in the performance of the Services: We may also create or obtain personal information, such as evaluative records about your interactions with us, and any interactions we have with clients on your behalf. Evaluative information may be confidential to us.

Information you make public: We may collect or obtain your personal information that you choose to make public, including via online channels such as social media (e.g., Facebook, LinkedIn etc…).

You can always choose not to provide your personal information to Platinum Recruitment, but it may mean we are unable to provide you with the Services and are limited in our ability to place or locate suitable work for you.

How is your personal information processed?

Platinum Recruitment collects your personal information so that we can provide you with the Services and any related services you may request. In doing so, Platinum Recruitment may use the personal information we have collected from you for purposes related to the Services including:

• your actual or possible work placement
• career guidance or management
• informing you of possible work opportunities, relevant candidates, or other events such as training or information sessions
• any test or assessment (including medical tests and assessments) that you might be required to undergo
• to verify your identity and application details
• to undertake criminal reference checks and other background checks, including credit checks for positions in New Zealand involving significant financial risk and otherwise as permitted by law
• to contract with authorised individuals (such as prospective employers)
• to process your personal information for Platinum Recruitment’s internal business purposes
• for general internal purposes (such as record keeping, database management, training, billing)
• assist with the resolution of any issues relating to the Services
• comply with all laws and regulations in all application jurisdictions
• generally, to process and administer the Services, and help us to develop, improve, manage, administer and facilitate our Services and business operations
• communicate with you

By using our Services, you consent to your personal information being collected, stored, used, and disclosed in this way and for any other uses that you authorise. Platinum Recruitment will only use your personal information for purposes described in this Privacy Policy, or with your consent.

When might we disclose your personal information?

Your personal information will not be sold, traded, rented, or otherwise provided to others without your consent.

We will only disclose your personal information outside Platinum Recruitment and its related companies if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Privacy Policy, including the provision of Services, or a directly related purpose. This may include, for example, disclosure of personal information to:

• a prospective employer, as part of your job application process
• referees
• third party service providers, including any sub-contractors, to enable us to provide our recruitment and related services
• researchers who assist us to find and place potential candidates

We will not otherwise disclose your personal information unless we believe on reasonable ground that you have provided authorisation. However, you should be aware that we may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas or other legal processes or investigations including by tax authorities if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.

Storage and security

We are committed to protecting the security of your personal information and we take all reasonable precautions to protect it from unauthorised access, modification, or disclosure.

Platinum Recruitment implements and maintains security measures that are designed to provide reasonable protection against the loss, interference, or misuse of your personal information and to prevent unauthorised access, modification, or disclosure of that information.

We may need to maintain records for a significant period. The length of time we keep your personal information depends on what it is and whether we have an ongoing business need to retain it (for example to provide you with a service you have requested or to comply with applicable legal requirements such as money laundering and financial reporting legislation).

Following that period, we will make sure it is deleted or anonymised. Otherwise, as a general rule, we only keep your personal information for as long as we require it for the purposes of providing you with our services.

Links to other websites

Our website may contain links to other websites that are not under our control. These websites may use cookies. It is the responsibility of those third parties to collect appropriate consent from you in order to permit their own cookies (to the extent this is required by law) and to inform you about the cookies they use. You should check the privacy policy on all third-party websites to ensure you are comfortable with third-party cookies.

We have no responsibility for linked websites and provide them solely for your information and convenience. We specifically disclaim responsibility for their content, privacy policy and terms of use, and we make no endorsements, representations or warranties about their accuracy, content, or thoroughness. Your disclosure of personal information to third party websites is at your own risk.

Email, text, and telephone communications

We are committed to full compliance with the Unsolicited Electronic Messages Act 2007.

By subscribing to emails and/or text communications, or otherwise providing your email address and/or mobile number, you consent to receiving emails and/or texts (as the case may be) that promote and market our products and services, or the products and services of others, from time to time.

You can unsubscribe from our email communications and/or text communications at any time by clicking the “Unsubscribe” link in any promotional or marketing email or text received or by emailing info@platinumrecruitment.co.nz.

Once you have unsubscribed from the email or text communications, you will be removed from the corresponding marketing list as is reasonably possible.

How can you access or correct your personal information?

It is your responsibility to ensure that the personal information you provide is accurate, complete and up to date.

You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, or ask us to restrict or cease processing your personal information or even delete your personal information, by setting out your request in writing and sending it to us at info@platinumrecruitment.co.nz.

We will review your request as soon as reasonably practicable to comply with our legal obligations. If we are unable to give you access to the information you have requested, we will give you reasons for this decision when we respond to your request.

We take your concerns seriously. If you have any concerns about privacy or the use or collection of your personal information by Platinum Recruitment, please contact info@platinumrecruitment.co.nz or call us on +64 3 477 3633.